The Future Of Retail

Retail

j-skyler-fernandes
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Description
"The Future Of Retail" is often an untold story. The line between ecommerce and in-store retail in blurring and converging. Brick and mortar is the foundation for omni-channel retailing. Ecommerce is a channel, not a business, and will increasing rely on its growth from physical retail locations.
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  • 1. THE FUTURE OF RETAIL
  • 2. TheTruth Is An Often Untold Story
  • 3. Ecommerce vs. (In-Store) Destination Site = Big Marketing Budget (vs. Rent) Conversion Rate: 3% (vs. 20-30% Walk-ins) Basket Size: Low/Hyper-targeted (vs. 1.5x-3x+) Returns: Up to 40% (vs. Lower In-Store) Ecommerce Sites: 65% fail in 18 months, 90% in 5 years!
  • 4. Ecommerce Is Big $304 Billion 2014 15.5% Annual Growth Source: eMarketer, 2014. US Market.
  • 5. In-Store Retail Is Huge!!! $304 Billion 2014 $4.4 Trillion 93.6% = In-Store 6.4% = Ecommerce Source: eMarketer, 2014. US Market.
  • 6. 2014 IsThe FirstYear Ecommerce & Mcommerce Have Decelerating Growth Rates! High Growth RatesWere Easy On A Small Base Number, But Are Slowing Down Quickly
  • 7. $225 $263 $304 $347 $393 $440 $492 16.2% 16.9% 15.5% 14.2% 13.0% 12.2% 11.6% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% $- $100 $200 $300 $400 $500 $600 2012 2013 2014 E2015 E2016 E2017 E2018 %Change $USBillions US Ecommerce Sales % Change US Ecommerce, Declining Growth Rate Source: eMarketer, 2014 Now
  • 8. $25 $42 $58 $76 $98 $115 $133 82.6% 70.0% 37.2% 32.2% 28.4% 16.7% 15.9% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% $- $20 $40 $60 $80 $100 $120 $140 $160 2012 2013 2014 E2015 E2016 E2017 E2018 %Change $USBillions US Mcommerce Sales % Change Source: eMarketer, 2014 Now US Mcommerce, Declining Growth Rate
  • 9. 5.2% 4.2% 4.4% 4.3% 4.0% 4.0% 4.0% 4.6% 3.5% 3.7% 3.6% 3.3% 3.3% 3.3% 0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 2012 2013 2014 E2015 E2016 E2017 E2018 %Change % Change of US Retail Sales % Change of US In-Store Sales USTotal Retail & In-Store Retail MatureWith Consistent Growth Source: eMarketer, 2014 Now
  • 10. % of Total Retail Revenue… Ecommerce = 5.2%  8.9% Mcommerce = 0.6%  2.4% By 2018… Source: eMarketer, 2014 Ecommerce & Mcommerce Are Far From Overtaking The Market
  • 11. By 2018… Source: eMarketer, 2014 Mcommerce Will Grow From 11%27% of Ecommerce! Ecommerce’s Lunch Mcommerce
  • 12. eMarketer Ecommerce Data: Includes products or services ordered using the internet, regardless of the method of payment or fulfillment. Attribution!!!
  • 13. In-Store Sale or Online Sale? Traditional Register Mobile Register Store or Consumer Owned
  • 14. IN-STORE PICKUP In-Store Sale or Online Sale? Fulfilled by Local StoreOrdered Online
  • 15. In-Store Sales Online Sales Ecommerce = 8.9% of Retail Sales by 2018 Attributable to a Physical Store?
  • 16. An Increasing Portion of Ecommerce & Mcommerce Retail Revenue Will Be Attributable A Physical Store
  • 17. In-Store Sales Ecommerce + Mcommerce Sales Retail Sales
  • 18. Omni-Channel Retailing Order From Anywhere Fulfill From Anywhere Desktop Mobile Call Center Flash Sales Catalog In-Store In-Store Warehouses Pop-Up Stores Vending Machines Kiosks Distribution Centers
  • 19. 46% Less Common Lower Frequency Spend Less 69% More Common Higher Frequency Spend More < Reverse Showrooming
  • 20. IN-STORE RETAIL  DIGITAL ECOMMERCE  PHYSICAL
  • 21. Ecommerce  In-Store Retail A growing number of ecommerce players are opening brick and mortar stores, increasing overall profit margins!
  • 22. Ecommerce  In-Store Retail
  • 23. Ecommerce  In-Store Retail Amazon opening shop in NYC near Macy’s Amazon store in a mall?
  • 24. S&P 100 Largest US Mall Operator Largest Retail Real Estate Company in theWorld
  • 25. Focused on investing in the future of retail, from in-store retail, ecommerce, logistics, data analytics, internet of things, etc.
  • 26. The Best-Performing CEOs InTheWorld David SimonJeff Bezos
  • 27. Amazon (AMZN) 5yr CAGR: 18.5%
  • 28. Simon Property Group Inc. (SPG) 5yr CAGR: 22.8%
  • 29. THE MALL Ultimate Shopping Experience & Community Center
  • 30. Enhanced Shopping Experience Free Wi-Fi & Free Wi-Tri
  • 31. Enhanced Shopping Experience Digital Kiosks
  • 32. Enhanced Shopping Experience Free Wi-Fi & Free Wi-Tri Digital Kiosks Tablets in Food Courts
  • 33. Restaurants & Entertainment Well Known Restaurant Chains
  • 34. Restaurants & Entertainment Local Favorites
  • 35. Restaurants & Entertainment Big Concerts
  • 36. Restaurants & Entertainment Local Talent
  • 37. Restaurants & Entertainment Holidays
  • 38. Restaurants & Entertainment Movies
  • 39. Restaurants & Entertainment Even Flash Mobs!
  • 40. Millennials  Mallennials
  • 41. Millennials  Mallennials
  • 42. In-Door Mapping & Navigation Most Efficient Route Guidance
  • 43. In-Door Mapping & Navigation Guided To Particular Aisle
  • 44. Customer Service Tablets & Digital Eyewear
  • 45. • Cleaner • Re-Invent Visual Display • Imaginative • Experiential Transformation of Retail Space
  • 46. • Build Product Lists • Get Product Recommendations • See Inventory • Additional Info Transformation of Retail Space
  • 47. • Dressing Room: Items Brought To You • Request Diff Sizes • Interactive Screens • Scan, Purchase & Go! Transformation of Retail Space
  • 48. Wi-fi Cameras Beacons Online & Offline Marketing Counting Demogr Heat Maps POS Labor In-Door Data Analytics & Marketing
  • 49. Store = Retail & Distribution Center Customer API Routing Delivery Online Checkout: Same Day / On-Demand Delivery
  • 50. Brick & Mortar Will Be The Foundation of Omni-Channel Retailing Future Prediction…
  • 51. In 10yrs We Will No Longer Use The Word “Ecommerce” At Least, Not Like We Do Today Future Prediction…
  • 52. “Ecommerce” = Channel ≠ Business Future Prediction…
  • 53. It’s Just “Commerce” Future Prediction…
  • 54. The Mall Is At The Center Of Our Community & The Future of Retail Both Online & Offline
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