How to give feedback
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A brief introduction to giving feedback
- 1. How to give feedback www.english4hr.com
- Why it’s important
- Who needs it
- When to give it
- How to give it – using DESC
- People need feedback in order to improve or change
- People may be unaware of their behaviour or its impact
- Things left unsaid may turn into bigger problems
- Feedback can be encouraging and rewarding
- We all do! End of story.
- Employees and managers
- Trainers, coaches and teachers
- Students and pupils
- Partners and family members
- Don’t risk closing the dialogue, even if it’s uncomfortable sometimes
- Give feedback in a timely manner
- That means while the issue is still fresh in everyone’s minds
- Don’t wait for an appraisal or scheduled meeting
- Take a separate time out
- But, beware of giving immediate feedback if you feel emotional
- Describe the situation – this is what happened
- Explain the consequences – as a result ….
- State what you want to happen – next time, I’d like you to ….
- Contract – have we got a deal?
- This presentation is brought to you by George Sandford
- Feedback always welcome!