How to give feedback

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  • 1. How to give feedback www.english4hr.com
  • 2. Giving feedback
    • Why it’s important
    • Who needs it
    • When to give it
    • How to give it – using DESC
  • 3. Why feedback is important
    • People need feedback in order to improve or change
    • People may be unaware of their behaviour or its impact
    • Things left unsaid may turn into bigger problems
    • Feedback can be encouraging and rewarding
  • 4. Who needs feedback?
    • We all do! End of story.
    • Employees and managers
    • Trainers, coaches and teachers
    • Students and pupils
    • Partners and family members
    • Don’t risk closing the dialogue, even if it’s uncomfortable sometimes
  • 5. When to give it
    • Give feedback in a timely manner
    • That means while the issue is still fresh in everyone’s minds
    • Don’t wait for an appraisal or scheduled meeting
    • Take a separate time out
    • But, beware of giving immediate feedback if you feel emotional
  • 6. How to give feedback – using DESC – it really works!
    • Describe the situation – this is what happened
    • Explain the consequences – as a result ….
    • State what you want to happen – next time, I’d like you to ….
    • Contract – have we got a deal?
  • 7. Thank you
    • This presentation is brought to you by George Sandford
    • Visitwww.english4hr.com
    • Feedback always welcome!
  • Description
    A brief introduction to giving feedback